Shipping & Returns



Order processing is the time it takes from when you place your order on our site to when it gets packed up and shipped out. This usually takes 1-2 business days.

Please note that during holidays, new product launches, restocks, and promotions, order processing times may be subject to delays. We thank you in advance for your understanding!


Please note delivery times do not include order processing times.

Shipping For US 
4~10 business days


We currently ship to United Kingdom, Australia, Germany, and France .If your currently residing in another region and would like to place an order with AloraSkin please email contact@aloraskin.com.

United Kingdom, Australia, France, Germany
5~14 business days


We’ll send an email confirmation with tracking information when your order ships.


We take full responsibility for damaged products due to manufacturing defects. Please just send us a photo at contact@aloraskin.com, and we'll be happy to figure out a solution.